Staff portal: IT Support

IT support for all of our schools is provided by Soft Egg. You should ‘raise a ticket’ with Soft Egg for any IT problems or questions you have. They provide a remote Helpdesk which is open from 8.00am – 5.30pm Monday to Friday, 52 weeks a year. Please familiarise yourself with the documents below and contact Kyra ( if you have any questions.

Fault Logging Poster >

Ticket logging guide >