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Absence and Illness

If your child is unwell and not able to attend school, please telephone the school to inform them as early as possible:

The Mead – 01225 759273
River Mead – 01225 703428
Castle Mead – 01225 768641

Please do not send your child to school if they are unwell.

Children must not attend school if they or anyone in their household have any of the COVID-19 symptoms:

  • a temperature
  • a new, continuous cough
  • a loss of or change to the sense of smell or taste

If any of these symptoms are present, an appointment for a Covid test should be sought as soon as possible. The family should continue to self-isolate until a negative test is returned or until 10 days have passed. Self-isolation requires a household to stay indoors at all times; this means not going to the shop or taking any daily exercise.

Please see the poster alongside for further information.

If your child is unable to attend school for any Covid related absence, please contact the relevant school via email:

The Mead: covidresponse@themead.wilts.sch.uk
River Mead: covidresponse@rivermead.wilts.sch.uk
Castle Mead: covidresponse@castlemead.wilts.sch.uk

Work for children who are self-isolating but not ill will be set by the class teacher within 24 hours of the school being notified of the absence.

In the case of prolonged absence it is our policy that you should ring the school every day that your child is unable to come to school.

The Education Welfare Officer is primarily responsible for school attendance and liaison with social services.

Reducing the spread of infectious illnesses within school

Unfortunately it is very easy for any illness to spread within a school environment and, therefore, we would like to request your assistance in trying to reduce the infection risk by following the School Guidance detailed below:

Diarrhoea and/or vomiting: Children must not attend school for 48 hours after the last bout of vomiting or diarrhoea. The viruses that cause gastrointestinal symptoms can remain infectious for up to 48 hours after the symptoms have resolved and, therefore, cross-infection remains a risk factor.

Fevers and ‘Flu-like’ symptoms: If your child has a fever and flu-like symptoms, they must remain off school until they have had a negative result from a Covid test AND a normal temperature for 24 hours. The viruses that cause fever and flu-like symptoms can remain infectious for up to 24 hours after the symptoms have resolved and, therefore, cross-infection remains a risk factor.

Influenza: If your child is diagnosed as suffering from influenza they must remain off school until all symptoms have resolved.

Hand hygiene: Hand hygiene is of paramount importance at the moment. Children wash their hands when they first come into school in the morning and at regular points in the day. In between these times, they use hand sanitiser. All hand hygiene is supervised by an adult in school, in line with government guidelines. We make use of the ‘Catch it. Bin it. Kill it.’ approach and all classes are equipped with lidded bins for the disposal of tissues. Children are required to wash their hands after sneezing into them (although we remind them to try to sneeze and cough into their elbows, rather than hands) or using a tissue.

Please can you support us by reiterating the messages around the importance of good hand hygiene, especially if your child has a cough (after Covid has been ruled out) or cold.


Children must not carry medicines with them (apart from inhalers for Key Stage 2 pupils, which should be clearly named). Inhalers for children in Key Stage 1 are looked after by the class teacher.

We do not administer medicines that are prescribed for 3 times a day as it is expected that this can be administered at home before school, after school and at bedtime. We are ONLY able to administer medicines prescribed on a 4 times a day basis. (If a child needs to take medicine during the day, you are welcome to come into school and administer it.)

Under guidelines laid down by Wiltshire Council we are not allowed to administer medication without written permission from you.  An adult should take the medicine to the office and fill in a Medication Consent Form.

A member of staff will then be able to administer the medication (please note this is undertaken on a good will basis by staff).

The medicine will be stored in the office and should be collected by an adult at the end of the day. We are not able to administer analgesics (asprin, Calpol etc.) unless prescribed by your GP.  First Aid Certificates are held by several members of staff who are able to administer basic medical treatment. Nominated staff also administer emergency asthma, seizure and allergy treatment.

Authorised Absence

Please be aware that we do not authorise absence during term time except in truly exceptional circumstances.

There are penalties for children taking unauthorised absences in term time, which you can read more about here.

If you wish to apply for authorised absence for your child, you will need to complete a Leave of Absence Request Form.


Reviewed February 2021